Terms and Conditions of Service
The following Terms and Conditions of Service (“Terms and Conditions”) constitute a
legally binding contract between Omni Logistics, LLC d/b/a Tiger Critical Logistics and
the “Customer.” These Terms and Conditions apply to all shipments of Cargo for
which the Company (as defined below) makes arrangements for logistics or
transportation, whether by air, water, rail, or motor carrier, and also apply to any other
Services provided by the Company. In the event the Company renders Services and
issues a document or enters into an executed agreement relating to the provision of
Services that contains terms and conditions that vary from those set forth herein, the
provisions in such other document/agreement shall govern to the extent of any conflict
with these Terms and Conditions. Otherwise, the following Terms and Conditions shall
govern any Services rendered by the Company. These Terms and Conditions may be
updated by the Company at any time so please check www.tigercritical.com for the
most current Terms and Conditions.
(a) “Cargo” shall mean any goods, cargo, merchandise, raw materials, supplies,
equipment, apparatus, products, or other property that relate to or are the subject
of any Services rendered or to be rendered by, through, or under the Company.
(b) “Company” shall mean Omni Logistics, LLC d/b/a Tiger Critical Logistics, its
subsidiaries, affiliates, related companies, agents and/or representatives.
(c) “Customer” shall mean the person or entity for whom the Company renders
Service and any agents or representatives of that person or entity, including, but
not limited to, shippers, importers, exporters, carriers, secured parties,
warehousemen, buyers, sellers, shipper’s agents, insurers and underwriters,
break-bulk agents, and consignees. It is the responsibility of the Customer to
provide notice and copy(s) of these Terms and Conditions of Service to all such
agents or representatives.
(d) “Documentation” shall mean all information received directly or indirectly from
Customer, whether in paper or electronic form.
(e) “Force Majeure” shall mean and include, but is not limited to, flood,
earthquake, storm, and other acts of God, fire, derailment, accident, strike,
lockout, labor dispute, explosion, war or other violence, insurrection, terrorism or
terroristic threats, riot or other civil unrest, embargo, act or order of government
or governmental agency, shortage of power or any cause that is beyond the
reasonable control of the Company or the Service Provider that accepts,
handles, transports, stores, warehouses, and/or delivers Cargo, or otherwise
(f) “Ocean Transportation Intermediaries” (“OTI”) shall include an “ocean freight
forwarder” and a “non-vessel operating carrier.”
(g) “Service” or “Services” shall mean all handling, freight forwarding, brokerage,
transportation, logistics, or other services relating to or involving the import,
export, pick-up, handling, storage, warehousing, processing, packaging,
transportation, and/or delivery of “Cargo” as defined herein.
(h) “Service Providers” shall include, but is not limited to: motor carriers, rail
carriers, ocean carriers, truckmen, cartmen, lightermen, freight forwarders,
brokers, OTIs, customs brokers, agents, warehousemen, and other contractors
or subcontractors to whom Cargo is entrusted for the provision of Services
relating to or involving the import, export, pickup, handling, storage, warehousing,
processing, packaging, transportation, and/or delivery of Cargo, or who otherwise
- Company as Agent.
The Company acts as the “agent” of the Customer only for the purpose of performing
duties in connection with the entry and release of goods, post entry services, the
securing of export licenses, the filing of export documentation on behalf of the Customer
and other dealings with Government Agencies; however, as to all other Services, the
Company acts as an independent contractor in performing or procuring Services for
- Customer Responsibilities.
(a) Customer is responsible for properly marking, packing, and labeling Cargo
so it will safely withstand ordinary mechanical handling in transit and be in compliance
with all laws, regulations, and requirements which may be applicable. Customer must
provide proper shipping instructions and Documentation to enable the Company and
any Service Providers to safely and securely provide the Services. Customer warrants
to the Company that the description of all Cargo particulars, including, but not limited to,
the weight, content, measure, quantity, quality, condition, marks, numbers, value and
country or origin and destination are correct. Unless otherwise agreed in writing,
Customer is responsible for proper loading and unloading of the Cargo onto the
Company’s or Service Provider’s equipment. Customer shall indemnify and hold
harmless the Company from all fines, penalties, or damages resulting from
Customer’s breach of this provision. Uncrated, unprotected or improperly packaged
Cargo is handled on a “hold harmless” basis and liabilities will not be assumed by the
Company in the event of damage to any Cargo.
(b) The Company accepts shipments on an outer-pack level and does not
recount or inspect inner-packs or their internal contents unless it specifically agrees to
do so in an executed Statement of Work (“SOW”). The internal content of the shipment
is considered as “Said to Contain” (STC) and/or “Shipper Load and Count” (SLC). It is
recommended that for high risk shipments such as high value or vulnerable
commodities, Customer utilize tamper evident packaging or tape or other means to
further protect the Cargo. Any disturbance to this tamper evident packaging or tape
must be noted on the delivery receipt at the time of delivery.
(c) Customer shall comply with all applicable laws, customs requirements,
and other governmental regulations of any country to, from, through, or over which the
Cargo may be carried, including those relating to the packaging, carriage, or delivery of
the Cargo, and Customer shall furnish such information and attach such documents to
the waybill as necessary to comply with any of such laws, customs, and regulations.
Customer is responsible to assign a customs broker for customs clearance. Customer
shall comply with, and is responsible for paying, all duties, taxes, fines, and expenses
associated all requirements of customs, port, and other authorities. Customer is also
solely responsible for all losses and damages incurred or suffered due to any illegal,
incorrect, or insufficient marking, numbering, or addressing of the Cargo, or caused by
Customer’s failure to comply with any laws, customs regulations, port requirements, or
other governmental regulations. The Company shall not be liable for loss, damage,
delay, detention, storage or other expenses arising out of the Customer’s failure
to comply with any such laws, customs requirements, or regulations of any
(d) Any article susceptible to damage by ordinary handling must be
adequately protected by Customer by proper packing and must be marked or bear
appropriate labels. If a container has been loaded or stuffed by or on behalf of
Customer, the Company is not liable for loss of or damage to Cargo caused by the
manner in which a container was loaded or stuffed, nor is the Company liable for any
loss or damage to Cargo: (i) caused by the unsuitability of the Cargo for carriage in such
container(s); (ii) caused by the unsuitability or defective condition of the container; or (iii)
that would have been apparent upon reasonable inspection by Customer at or prior to
the time when the container was loaded or stuffed. Customer shall defend, indemnify
and hold harmless the Company from and against any loss, damage, claim,
liability, or expense caused by or arising from Customer’s failure to meet the
requirements of this subsection or due to any of the matters described in (i)-(iii)
(e) Unless otherwise disclosed in writing by Customer and accepted in
writing by the Company, Customer warrants that Cargo tendered or delivered to the
Company in furtherance of any Services does not contain or constitute hazardous
materials or dangerous goods. Customer agrees to notify the Company in advance of
Customer’s intent for the Company to handle or transport any dangerous goods or
hazardous material in any shipment, and agrees to properly classify and describe the
Cargo, and to provide the Company with all necessary or useful information for the safe
storage and handling of the Cargo, including, but not limited to, Material Safety Data
Sheets and/or Product Safety Data Sheets. Customer represents that in the event any
Cargo it tenders or causes to be tendered to the Company is classified as dangerous
goods by the International Air Transport Association or hazardous material by the
United States Department of Transportation or another governmental agency, such
items, when tendered to the Company, shall be limited to materials and quantities
authorized for air transportation (regardless of the routing or the mode by which the
shipment is transported) and will be properly labeled, packaged and transportable under
applicable rules, regulations, and laws of the federal, state and local jurisdictions and/or
countries through which they are to be transported, as applicable.
(f) Customer agrees not to tender for transportation any Cargo which
requires temperature control without giving prior written notice to the Company and
without first obtaining the Company’s written agreement to provide Services relating to
such Cargo. Customer is responsible for providing the Company with specific
requirements for any temperature sensitive transportation of Cargo. The Company is
not liable or responsible for any loss of or damage to temperature sensitive Cargo
arising from defects, derangement, breakdown, or stoppage of any temperature
controlling machinery, equipment, plant, insulation, or apparatus. The Company will
only be liable for loss or damage to temperature sensitive Cargo if the Company
accepts the transportation of the temperature sensitive Cargo in writing, was provided
specific written instructions relating to such transportation by Customer, and fails to
make reasonable efforts to meet such instructions by providing or procuring the required
- Reliance on Information Furnished.
(a) Customer is required to review all Documentation and declarations
prepared and/or filed with the Customs Service, any government agency, and/or any
third party, and Customer will promptly advise the Company of any errors,
discrepancies, incorrect statements, or omissions on any declaration or Documents filed
on Customer’s behalf.
(b) Customer has an affirmative, non-delegable duty to disclose any and all
information required to import, export or enter all Cargo. In preparing and submitting
customs entries, export declarations, applications, Documentation, and/or export data to
the United States and/or a third party, the Company relies on the correctness of all
Documentation and information furnished by Customer, whether in written or electronic
form. Customer shall indemnify and hold the Company harmless from any and all
claims asserted, and/or liability or losses incurred, due to Customer’s failure to
disclose information or due to any materially incorrect or false statement by
Customer upon which the Company reasonably relied.
- Remedies and Limitations of Liability.
(a) Customer agrees that the Company’s liability to Customer and/or any
customer, client, shipper, or consignee of Customer (a “Shipping Party”) for Cargo lost
or damaged shall be governed by the liability provisions contained in the following
international conventions or statutes, as applicable and without limitation: the
Convention for the Unification of Certain Rules Relating to International Carriage by Air,
October 12, 1929 (“Warsaw Convention”), as amended by the Hague Protocol,
September 28, 1955 and as amended by the Protocol of Guatemala City, March 8,
1971; the Montreal Protocol No. 4, September 25, 1975 (“Montreal Protocol”); the
Montreal Convention, May 28, 1999 (“Montreal Convention”); the International
Convention for the Unification of Certain Rules Relating to Bills of Lading, August 25,
1924 (the “Hague Rules”); the Protocol to Amend the Hague Rules, February 23, 1968
(“Hague-Visby Rules”); the United States Carriage of Goods by Sea Act, 46 U.S.C. App.
§§ 1300 et seq. (“COGSA”), and any other mandatory laws or international conventions
that may be applicable (hereinafter individually, collectively and in any combination
referred to as the “International Rules”).
(b) For carriage and/or Services to which the International Rules described in
Section 5(a) do not apply, the Company, subject to the other conditions and limitations
of liabilities set forth in these Terms and Conditions, shall have a limitation of liability for
any loss, damage or injury to shipments based on a released value of (i) U.S. $20.00
per kilo for lost or damaged international air shipments, (ii) U.S. $500.00 per container,
shipping unit, or LCL for ocean shipments; (iii) U.S. $0.50 per pound for domestic
shipments in the United States or (iv) such other value established by law as may be
applicable for domestic shipments in a country other than the United States, except that
the Company shall have no liability for any loss, damage or injury caused by any of the
following: nuclear activity (meaning nuclear reaction, nuclear radiation, or radioactive
contamination, whether deliberate or accidental, controlled or uncontrolled or whether it
contributed to or aggravated a covered loss or damage); terrorism; hidden or latent
defects; asbestos (including loss or clean up caused by or resulting from asbestos or
asbestos containing material); the presence, release, discharge or dispersal of
pollutants; leakage, evaporation or shrinkage; chipping; denting; bruising; loss of weight;
mechanical or electrical derangement; breakage of glass or similar fragile property
containing panes of glass; scented property; products that are discolored, soured or
changed in flavor; normal wear and tear or cosmetic denting, marring, chipping, or
scratching to packaging; insufficient or unsuitable packaging material or preparation of
goods being shipped; a defect or vice in the freight; voluntary removal or disappearance
of the Cargo whether by fraudulent scheme, trick, device or false pretense; or any Force
(c) The Company shall have no liability for Cargo loss, damage, or
shortage except to the extent caused by the Company’s negligence or willful
misconduct. The Company’s total liability for a shipment, regardless of the
country of origin, the country of delivery, or the modality of transport, shall be
further limited to, and shall never exceed, a maximum amount of U.S. $50.00 per
shipment or transaction (except that the Company’s liability for an ocean
shipment shall be a maximum of U.S. $500.00 per container or customary freight
unit, regardless of whether the Cargo is on deck or below deck) unless Customer
and the Company both agree in writing to exceed this maximum limitation of
Cargo liability and a Declared Value is requested by Customer in writing and
accepted by the Company for which an additional prorated surcharge will apply.
(d) Except as specifically set forth herein, the Company makes no
express or implied warranties in connection with its Services and all warranties,
statutory, express, or implied, are disclaimed to the fullest extent permitted by
(e) Notwithstanding anything in these Terms and Conditions to the
contrary, in no event shall the Company (or any of the Company’s affiliates,
officers, directors, employees, managers, members, agents or assigns) ever be
liable to Customer (or to any of Customer’s affiliates, officers, directors,
employees, agents, assigns, customers, clients, shippers, or consignees) for
delay damages or for any consequential, incidental, punitive, special, exemplary,
or indirect damages, including any damages for loss of reputation, lost profits, or
loss of business or business opportunities, by virtue of any claim or cause of
action asserted under any statute, in tort, pursuant to any contract, under
common law, or otherwise, even if the Company has been advised of the
possibility of such damages.
- Claims for Loss or Damage to Cargo.
(a) All claimed damage for lost or damaged Cargo must arise from identifiable
transportation-related incidents. Customer or Customer’s consignee, as applicable,
must thoroughly inspect each shipment for count and condition and make applicable
notations of any damage, loss/shortage, or signs of tampering directly on the delivery
receipt Documentation. All damages and/or shortages must be recognized and
noted by Customer in writing at delivery, and, in any event, any damages or
shortages, including any concealed damages or shortages, must be
communicated by Customer to the Company within seventy-two (72) hours of
delivery of the affected shipment except where modified by Section 6(b) below.
The failure of Customer to give the Company notice as required in this Agreement
of any shortage of or damage to any shipment shall constitute a complete
defense to any claim, lawsuit or other action asserted or commenced by
Customer against the Company arising from or relating to any Service.
(b) A written claim for loss or damage to Cargo setting forth the specific
amount of the damage claimed, together with Documentation that supports the
calculation of damages relating to such claim (hereinafter a “Claim”), must be received
by the Company within the following time periods: (i) a Claim involving a U.S. shipment
by truck or rail must be received by the Company within nine (9) months from the date
of delivery or the date of loss, whichever is earlier; (ii) a Claim involving a Canadian
shipment must be received by the Company within the earlier of: (x) one hundred twenty
(120) days from the date of delivery (or of the date of anticipated delivery in the event of
non-delivery) of a rail or intermodal shipment or any such deadline set forth in the
applicable underlying carrier’s tariff, issued bill of lading, or transport document, or (y)
within sixty (60) days from the date of delivery (or of the date of anticipated delivery in
the event of non-delivery) for shipments involving motor carriage, or in the case of
intermodal shipments, where the Cargo loss or damage occurs while the shipment is in
the custody and control of the motor carrier; (iii) a Claim involving loss or damage
occurring during an ocean shipment must be received by the Company before or upon
removal of the Cargo or within three (3) days following removal if the loss is not
apparent; (iv) a Claim for loss or damage occurring during a shipment by air in the U.S.
must be received by the Company within three (3) days of delivery; (v) a Claim for loss
or damage occurring during an international shipment by air must be received by the
Company within fourteen (14) days of delivery for damage and within one hundred
twenty (120) days from the issuance of an air bill for notice of non-delivery.
(c) Failure of Customer to give the Company written notice of a Claim in
conformity with Section 6 (a) and (b) above within the specified time period will
prevent Customer from recovering on the Claim and will constitute a complete
defense and bar to any suit or action by Customer (and anyone claiming through
or under Customer) to recover damages arising from or relating to that Claim.
(d) All lawsuits against the Company for loss, damage, or injury to Cargo
must be filed and properly served on the Company as follows: (i) for a Claim arising out
of ocean transportation, within one (1) year from the date of delivery or the date of loss,
whichever is earlier; (ii) for a Claim arising out of air transportation, within two (2) years
from the date of delivery or the date of loss, whichever is earlier; (iii) for a Claim arising
out of the preparation and/or submission of any import entry, within seventy five (75)
days from the date of liquidation of the entry; and (iv) for any and all other Claims of any
other type, within two (2) years from the date of delivery or the date of loss, whichever is
earlier. Failure to file suit within the prescribed time period will preclude Customer
from recovering any damages arising from or relating to the Claim made the basis
of the lawsuit.
(e) The Company’s liability for lost, damaged or injured Cargo, other than
“Used Goods” as defined in Section 6(f) below, shall be determined based upon the
actual replacement cost of the lost or damaged Cargo.
(f) Subject to the other limitations and conditions of liability set forth in these
Terms and Conditions, the Company’s liability for lost, damaged, or injured used goods,
articles, or Cargo (“Used Goods”) shall be determined based upon the actual cash value
of such lost, damaged, or injured Used Goods; however, no claim will be paid for rust,
oxidation, deterioration, chipping, scratching, denting, twisting, bending and electrical or
mechanical derangement of Used Goods.
Unless requested to do so in writing and confirmed to Customer in writing, Company is
under no obligation to procure insurance on Customer’s behalf. In all cases, Customer
shall pay all premiums and costs in connection with procuring requested insurance.
Company does not undertake or warrant that insurance can or will be placed. If placed,
insurance will be effected with one or more insurance companies or other underwriters
to be selected by Company. Any insurance placed shall be governed by the certificate
or policy issued and will only be effective when accepted by such insurance companies
and underwriters. Insurance cover procured by Company will be assessed at a rate
negotiated between the parties separate from any freight charges. Insured value is not
to exceed the actual value of the Cargo. Shipments must be packaged to withstand the
normal hazards of transportation for any claim to be valid. In the event Customer does
not elect to insure all or part of a shipment, Company’s liability for any losses, damages
or delays to such shipment shall be limited in accordance with the provisions relating to
limitation of liability in these Terms and Conditions.
The Company may subcontract or broker any or all of the Services to be provided to,
for, or at the request of Customer. Customer acknowledges and agrees that the
Company may arrange for or use third party Service Providers to provide the Services.
- No Liability For The Selection or Services of Third Parties and/or Routes.
(a) Unless Services are performed by persons or firms engaged pursuant to
express written instructions from the Customer that the Company accepts in writing, the
Company shall use reasonable care in its selection of third parties and in selecting the
means, route and procedure to be followed in the handling, transportation, clearance
and delivery of the shipment. Advice by the Company that a particular person or firm
has been selected to render Services with respect to the Cargo shall not be construed
to mean that the Company warrants or represents that such person or firm will render
such Services, nor does the Company assume responsibility or liability for any action(s)
and/or inaction(s) of such third-party Service Provider and/or their agents. Furthermore,
the Company shall not be liable for any delay or loss of any kind which occurs while a
shipment is in the custody or control of a third party or the agent of a third party. All
claims in connection with the act or omission of a third party shall be brought solely
against such party and/or its agents. In connection with any such claim, the Company
shall reasonably cooperate with the Customer and Customer shall be liable for any
charges or costs incurred by the Company relating thereto.
(b) Except as specified in writing by Customer and accepted in writing by the
Company, the Company and any Service Provider retained by the Company to provide
Services may at any time, with or without notice to Customer, use any means of
transport or storage whatsoever; load or carry the Cargo on any vessel; transfer the
Cargo from one conveyance to another by any means of transport; unpack, remove,
and/or repack any Cargo loaded or stuffed into any container; proceed at any speed
and by any route; load and/or unload Cargo at any place; and take other actions within
the discretion of the Company and/or the Service Providers to perform or provide the
(c) With regard to ocean transportation, the Company and/or any Service
Provider retained by or through the Company has the right to permit the vessel to
proceed without pilots, to tow or be towed, to be dry docked, to carry livestock, and to
carry hazardous materials or dangerous goods. The Service Provider providing ocean
Services has the right to store or carry the Cargo on deck or under deck without notice
to Customer. The Company is not liable in any capacity for non-delivery,
misdelivery, delay, or loss of or damage to Cargo due to a vessel’s
- Quotations Not Binding.
Quotations as to fees, rates of duty, freight charges, insurance premiums or other
charges given by the Company to the Customer are for informational purposes only and
are subject to change without notice. No quotation shall be binding upon the Company
unless the Company agrees in writing to undertake the handling or transportation of the
shipment at a specific rate or amount set forth in the quotation and payment
arrangements are agreed to between the Company and the Customer.
- Warehousing Requirements and Limitations of Liability.
(a) Tendered for Storage. All goods for storage shall be delivered to a
Company warehouse properly marked and packaged for storage and handling.
Customer shall furnish at or prior to such delivery, a manifest showing marks, brands, or
sizes to be kept and accounted for separately, and the class of storage and other
(b) Storage Period and Charges. Unless otherwise agreed in writing, all
charges for storage are per package or other agreed unit per month. Storage charges
become applicable on the date that the Company or the Company’s Service Provider
acting as a warehouseman accepts care, custody, and control of the goods, regardless
of the unloading date or the date of issue of a warehouse receipt. Except as provided in
the following sentence, a full month’s storage charge will apply to all goods received
between the first and the fifteenth day, inclusive, of a calendar month, and one-half
month’s storage charge will apply on all goods received between the sixteenth and the
last day of the month. When mutually agreed in writing a storage month shall extend
from a date in one calendar month to, but not including, the same date of the next and
all succeeding months. All storage charges are due and payable on the first day of
each storage month.
(c) Company Liability. The Company and any Service Provider will only be
liable, subject to the limits of liability set forth in Section 11(d) below, for loss of or injury
to stored goods when caused by the failure of the Company or the Service Provider,
acting as warehouseman, to exercise such care in regard to the stored goods as a
reasonably careful person would exercise under like circumstances. The Company and
any Service Provider acting as a warehouseman will have no liability for damages due
to loss of or injury to stored goods that could not have been avoided by the exercise of
such care. Stored goods are not insured by the Company or any Service Provider,
acting as warehouseman or otherwise, against loss or damage, however caused,
except to the extent, if applicable, that Customer and the Company agree in a
signed writing that such insurance will be maintained and Customer agrees to
pay for such insurance as required under the terms of the executed agreement.
(d) Limitation on Amount of Liability. The total liability of the Company and
any Service Provider, acting as warehouseman, for physical loss of or damage to stored
goods will be limited to the lowest of the following methods of valuation: (i) the cost of
repairing damaged goods; (ii) the cost of replacing lost or damaged goods with material
of like kind and quality; (iii) the difference between the actual cash value of damaged
goods at the time of receipt and at the time of delivery; (iv) the actual cash value of such
goods at the time and place of the loss; or (v) a value of $0.25 per pound per article (if
so declared) or the lump sum value declared on the entire lot of stored goods subject to
a maximum of $500.00 per occurrence. Where loss of or damage to stored goods is not
due to the fault of the Company or any Service Provider, acting as warehouseman, as
described in Section 11(c) above, Customer shall be responsible for the cost of
removing and disposing of such goods and the cost of any environmental cleanup and
site remediation resulting from the loss of or damage to the goods.
(e) No Liability for Consequential Damage. The Company and any Service
Providers, acting as warehousemen, are not liable for delay damages or for any
consequential, incidental, punitive, special, exemplary, or indirect damages, including
any damages for loss of reputation, lost profits, or loss of business or business
opportunities, by virtue of any claim or cause of action asserted under any statute, in
tort, pursuant to any contract, under common law, or otherwise, even if the Company
has been advised of the possibility of such damages.
- Advancing Money.
Unless previously agreed in writing by Company, Company shall not be obliged to incur
any expense, guarantee payment or advance any money in connection with the
importing, forwarding, transporting, storing or coopering of goods, unless amounts are
prepaid to Company by Customer. Company shall be under no obligation to advance
freight charges, customs duties or taxes on any shipment, nor shall any advance by
Company be construed as a waiver of the provisions hereof.
- Indemnification/Hold Harmless.
Except to the extent caused by the Company’s negligence or willful misconduct,
Customer agrees to indemnify and hold the Company and the Company’s
affiliates, employees, officers, managers, directors, members, agents, and
contractors harmless from and against any actions, claims, causes of action,
losses, liabilities, damages, penalties, fines, expenses, and costs (including
attorneys’ fees) caused by, arising from, or relating to: (i) the provision of
Services; (ii) any act or omission of Customer which violates any laws of the
United States, any state, or any country in which Services are rendered for or on
behalf of Customer or any consignee of Customer; (iii) Customer’s negligence or
willful misconduct; and/or (iv) Customer’s breach of any of Customer’s duties or
responsibilities as described in these Terms and Conditions. In the event that
any claim, suit or proceeding is brought against the Company, it shall give notice
in writing to the Customer by mail at its address on file with the Company.
- C.O.D. or Cash/Collect Shipments.
Company shall use reasonable care regarding written instructions relating to
“Cash/Collect on Delivery (C.O.D.)” shipments, bank drafts, cashier’s and/or certified
checks, letter(s) of credit, and other similar payment documents and/or instructions
regarding collection of monies, but shall have not liability if the bank or consignee
refuses to pay for the shipment.
- Costs of Collection.
In any dispute involving monies owed to Company, the Company shall be entitled to
recover all costs of collection, including reasonable attorney’s fees. Customer agrees
that the Company may charge and recover interest on any amount due under any
invoice for Services that is not paid when due at the rate of fifteen percent (15%) per
annum, or the highest rate allowed by law, whichever is less, until payment of the
invoice is received in full.
- General Lien and Right To Sell Customer’s Property.
(a) The Company shall have a general and continuing lien on any and all
property of Customer coming into the Company’s actual or constructive possession or
control for monies owed to the Company with regard to the shipment on which the lien
is claimed, a prior shipment(s) and/or both;
(b) The Company shall provide written notice to Customer of its intent to exercise
such lien, the exact amount of monies due and owing, as well as any on-going storage
or other charges. Customer shall notify all parties having an interest in its shipment(s)
of the Company’s rights and/or the exercise of such lien.
(c) Unless, within thirty days of receiving notice of lien, Customer posts cash or
letter of credit at sight, or, if the amount due is in dispute, an acceptable bond equal to
110% of the value of the total amount due, in favor of the Company, guaranteeing
payment of the monies owed, plus all storage charges accrued or to be accrued, the
Company shall have the right to sell such shipment(s) at public or private sale or auction
and any net proceeds remaining thereafter shall be refunded to Customer.
- No Duty To Maintain Records For Customer.
Customer acknowledges that pursuant to Sections 508 and 509 of the Tariff Act, as
amended, (19 USC §1508 and 1509) it has the duty and is solely liable for maintaining
all records required under the Customs and/or other Laws and Regulations of the
United States. Unless otherwise agreed to in writing, the Company shall only keep such
records that it is required to maintain by applicable statute(s) and/or regulation(s), but
does not act as a “record keeper” or “record keeping agent” for Customer.
- Obtaining Binding Rulings, Filing Protests, etc.
Unless requested by Customer in writing and agreed to by the Company in writing, the
Company shall be under no obligation to undertake any pre- or post-customs release
action, including, but not limited to, obtaining binding rulings, advising of liquidations,
filing of petition(s), and/or protests, etc.
- Preparation and Issuance of Bills of Lading.
Where the Company prepares and/or issues a bill of lading, the Company shall be
under no obligation to specify thereon the number of pieces, packages and/or cartons,
etc., unless specifically requested to do so in writing by Customer or its agent and
Customer agrees to pay for same. The Company shall rely upon and use the Cargo
weight supplied by Customer. Any terms and conditions printed on transportation
documents such as bills of lading or delivery receipts will not change or supersede
these Terms and Conditions of Service.
- Transportation Security Administration.
Customer acknowledges that the Company, to the extent it serves as an indirect air
carrier, is required by the United States Transportation Security Administration (“TSA”)
to maintain an air cargo security program. Customer herby authorizes and consents to
all cargo tendered for transportation by air to be screened as required by TSA
regulations. Customer shall disclose to the Company if it is acting as agent,
representative, broker, carrier, or other freight intermediary for any other person or
entity, and shall assist the Company to comply with TSA requirements by enabling the
Company to obtain all necessary documents from such other person or entity, or
otherwise qualify, such person or entity.
- Compensation of Company.
Payment terms are net due on receipt. The compensation of the Company for all its
Services shall be included with and is in addition to the rates and charges of all Service
Providers selected by the Company to transport and deal with the Cargo and such
compensation shall be exclusive of any brokerage, commissions, dividends, or other
revenue received by the Company from carriers, insurers, and others in connection with
the shipment. On ocean exports, upon request, the Company shall provide a detailed
breakout of the components of all charges assessed and a true copy of each pertinent
document relating to these charges.
- Consent to search.
Customer consents to a search of any shipment by the Company and/or any Service
- No Modification or Amendment Unless Written.
These Terms and Conditions of Service may only be modified, altered or amended in
writing signed by both Customer and the Company. Any attempt to unilaterally modify,
alter or amend same shall be null and void.
In the event any provision in these Terms and Conditions is determined by a court to be
invalid and/or unenforceable, the remainder hereof shall remain in full force and effect.
- Governing Law; Consent to Jurisdiction and Venue.
These terms and conditions of Service and the relationship of the parties shall be
construed according to the laws of the State of Texas without giving consideration to
any principles of conflict of law. Customer and the Company:
(a) irrevocably consent to the jurisdiction of the United States District Court and
the State courts of Texas and agree that any action relating to these Terms and
Conditions and/or any Services performed or provided by, through, or under the
Company shall only be brought in such courts;
(b) consent to the exercise of in personam jurisdiction by said courts; and
(c) further agree that any action to enforce a judgment may be instituted in any